One-stop service platform based on the call center

Based on the call center platform, SUPCON gathers and records request together, dispatches the service resource all around the world, and provides the all-round one–stop service for customers including pre-sale consultation, after-sale service and value-added service.

The call center offers technical support service of 24-hour hotline every day and field troubleshooting service with quick response, which is the unified platform SUPCON supplies active service including customer consultation, service requirements, and complaint reception.

With continuous event tracing, the call center offers quick and handy solutions to achieve quick response and in-time settlement.